Payment Methods

We accept the following payment methods: PayPal, credit/debit card, personal check, and bank wire. A 4.0% discount is provided to our customers when orders are paid for by check or bank wire, because we do not incur processing fees associated with credit cards or PayPal.

Please note, the prices displayed for each product on the website include the 4.0% discount. A 4.0% fee will be added to orders by credit card or PayPal.

The order process and details for each payment method are outlined below. Irrespective of payment method, you will be asked to create an account to make it easier to keep track of your purchases. Existing account holders may log in by clicking “Login/Register”. We do not collect or store any credit card information.

Orders may occasionally require manual review by our fraud team. Review may delay order processing time.

Please note Camex Metals does not accept ACH/eChecks at this time. Additionally, we do not ship to P.O. Boxes, APO addresses, and offices (both virtual and physical).

PayPal

PayPal orders clear as soon as they are completed.

The order is marked as “Processing” once your PayPal payment has been processed. The order will then enter the shipping queue.

  • Minimum: $0
  • Maximum: $10,000
  • Discount: None

Due to the high risk of fraud, only orders shipping to PayPal Verified Shipping Addresses will be accepted. To place a PayPal order:

  • add products to your shopping cart;
  • choose “PayPal” as your payment method;
  • make sure your order total is less than $10,000;
  • agree to the Terms & Conditions, and;
  • select “Proceed to PayPal.”

Camex Metals does not store credit card information, therefore, you will be asked to log into your PayPal account to process the payment. After this step has been completed, you will be redirected back to CamexMetals.com to confirm your order.

Once PayPal payment has been processed, your order will be prepared for shipping. You will receive notification when your package has been placed in the mail.

Most PayPal orders ship within 1-5 business days of cleared payment. Depending on shipping method, PayPal orders should be delivered within 1-5 business days of shipment.

Camex Metals reserves the right to cancel any transaction due to security concerns. Furthermore, any order that is deemed fraudulent or of suspicious origin will be reported to authorities and the responsible individual(s) may be prosecuted to the fullest extent of the law.

PayPal orders may occasionally require manual review by our fraud team. Review may delay order processing time.

Credit/Debit Card

Credit and debit card orders clear within 1-3 business days of order confirmation. Once your credit/debit payment has been processed, the order will be marked as “Processing”. The order will then enter the shipping queue.

  • Minimum: $0
  • Maximum: $2,500
  • Discount: None

We accept Visa and MasterCard credit and debit cards only. We do not directly accept American Express (AMEX) card payments. Customers wishing to use AMEX can do so through PayPal, irrespective of whether they have a PayPal account. Because of the high risk of fraud with credit/debit card transactions, we only accept credit/debit card orders up to $2,500. Note: For credit/debit card orders, the billing and shipping addresses MUST match. If you would like to use a different billing and shipping address, please change your payment method to either personal check or bank wire.

To place a credit/debit card order:

  • add items to your shopping cart;
  • choose “Credit/Debit Card” as your payment method;
  • ensure your order total is less than $2,500;
  • agree to our Terms & Conditions, and;
  • select “Place Order.”

After clicking “Place Order”, you will be temporarily redirected to Authorize.net’s secure payment form. You will be asked to enter the usual information: name, shipping/billing address, phone number, and e-mail. Upon completion of the payment screen, you will be redirected back to Camex Metals for order confirmation. Camex Metals does not have access to this information. This information is securely transmitted to Visa/Mastercard in order to verify your identity and purchase.

All credit/debit card orders are manually approved. Upon receipt of approved funds, your order will be prepared for shipping. You will receive notification when your package has been placed in the mail.

Most Credit/debit card orders ship within 1-3 business days from the day of cleared payment. Depending on shipping method, credit/debit card orders should be delivered within 1-5 business days of shipment.

Camex Metals reserves the right to cancel any transaction due to security concerns. Furthermore, any order that is deemed fraudulent or of suspicious origin will be reported to authorities and the responsible individual(s) may be prosecuted to the fullest extent of the law.

Credit/Debit card orders may occasionally require manual review by our fraud team. Review may delay order processing time.

Personal Check/Cashier’s Checks

All personal checks, irrespective if they are personal checks or cashier’s checks, require 3-5 business days to clear prior to entering the shipping queue.

In order to ensure the security of our customers, Camex Metals waits until good funds have cleared upon expiration of the bounce period.

  • Minimum: $0
  • Maximum: $2,500
  • Discount: 4% (already included in pricing)

The order process for personal check and cashier’s check is the same and offers a 4% discount over PayPal and credit/debit card orders. Personal check and cashier’s check orders have a $20,000 maximum order amount.

To place a personal check order:

  • add products to your shopping cart;
  • choose “Check Payment” as your payment method;
  • ensure your order total is less than $20,000;
  • agree to the Terms & Conditions, and;
  • select “Place Order.”

You will be asked to enter typical information during checkout: name, shipping/billing address, phone number, and e-mail.

Check payments MUST be received within ten (10) calendar days of order. We recommend that you place the check in the mail within one (1) calendar day of placing your order to ensure timely arrival. We also recommend that you mail your payment with delivery confirmation to allow you to track your check. All orders not paid within this timeframe will be cancelled. Cancellation fees/market losses will be billed in accordance with our Market Loss Policy. Cancellation can only be overridden if you are able to provide tracking. If you are unable to provide tracking evidence, upon receipt of late check, cancellation fees/market losses will be deducted from payment and the difference refunded to you.

Please do not staple or tape your check.

After clicking “Place Order”, you will receive instructions for mailing your personal/cashier’s check. Please include your order number in the memo section of your check. Additionally, the check amount must be for the EXACT amount of the purchase. We cannot accept multiple checks for the same order. We may limit the number of check orders a customer transacts in any given month.

Payment processing takes between 3-5 business days from when we receive/deposit your payment. It is important to note Camex Metals has no visibility as to what checks are waiting to be processed by the bank. After the payment clears, your order will be prepared for shipping. You will receive notification when your package has been placed in the mail.

Orders typically ship 1-5 business days after funds clear. Depending on shipping method, personal/cashier’s check orders should be delivered within 1-5 business days of shipment.

Camex Metals reserves the right to cancel any transaction due to security concerns. Furthermore, any order that is deemed fraudulent or of suspicious origin will be reported to authorities and the responsible individual(s) may be prosecuted to the fullest extent of the law.

Personal/cashier’s check orders may occasionally require manual review by our fraud team. Review may delay order processing time.

Bank Wire

Bank wires clear immediately and enter the shipping queue instantly upon receipt.

Please note that our bank processes bank wires in batches, several times a day. Your order will be marked as “Processing” when funds have cleared.

  • Minimum: $2,500
  • Maximum: $150,000
  • Discount: 4% (already included in pricing)

Using a bank wire to purchase your product offers a 4% discount over PayPal and credit/debit card orders. Bank wire orders require a $2,500 minimum and a $150,000 maximum order amount.

To place an online order by bank wire:

  • add products to your shopping cart;
  • choose “Bank Wire” as your payment method;
  • ensure your order total is greater than $2,500 but less than $150,000;
  • agree to the Terms & Conditions, and;
  • click “Place Order.”

You will be asked to enter the usual information during checkout: name, shipping/billing address, phone number, and e-mail.

To complete the transaction, you need to visit your local bank. Inform a bank associate that you need to request a bank wire transfer. It is important to note that a majority of banks charge an outgoing transfer fee ranging between $20-30 for a domestic transfer. To complete the transfer, at minimum, you must provide the following: amount, recipient, name of recipient’s bank, and recipient’s bank account number. This information can be located in the e-mail we provide you after order submission. Your bank may require that you complete a form via their website or in person. Please include your order number in the notes section of your wire request.

IMPORTANT: While many banks offer appealing alternatives such as “next day” or multi-day (2-day or 3-day) with reduced fees, Camex Metals only accepts “Same-Day” bank wires.

If you are certain Camex Metals is in receipt of your payment but it has not been applied yet, please let us know the details about your payment and we will research it for you.

Bank wires MUST be received within one (1) business day of order. All orders not paid within this timeframe will be cancelled. Cancellation fees/market losses will be deducted from refund in accordance with our Market Loss Policy.

For example: If you place an order on Saturday (before midnight), payment needs to made by close of business on Monday. If you place an order prior to 8:00 a.m. on Monday morning, payment needs to be made by close of business Monday. If you place an order on Wednesday evening, payment needs to be made by close of business Thursday.

PLEASE REMEMBER: Your bank wire should ALWAYS include your name, order number, and EXACT order total.

After the payment clears, your order will be prepared for shipping. You will receive notification when your package has been placed in the mail. Most bank wire payments ship within 1-5 business days of cleared payment. Depending on shipping method, bank wire orders should be delivered within 1-5 business days of shipment.

Camex Metals reserves the right to cancel any transaction due to security concerns. Furthermore, any order that is deemed fraudulent or of suspicious origin will be reported to authorities and the responsible individual(s) may be prosecuted to the fullest extent of the law.

Bank wire orders may occasionally require manual review by our fraud team. Review may delay order processing time.

Market and Investment Risk

All investments carry risk. You are responsible for your investment decisions. By purchasing through Camex Metals, you understand Camex Metals, CamexMetals.com, nor Camist Group LLC is responsible for any losses of your investment decisions.

This policy is subject to change at any time without notice. Please review prior to making your purchase for the most current information.

Should you have additional questions on payment methods, please contact us or visit our Frequently Asked Questions.

Policy last updated November 11, 2017.